Norton not updating


So far so good, however, there is one computer that I noticed in the Symantec System Center Console that is not getting the updated virus definitions.Under "status" of this particular computer, it says "offline." However, I know that the user is currently logged in and that the machine is turned on..suggestions?app requested reboot, upon reboot, no change to version. Scott R, You have a browser open to see the "Vault is open" button do you not?Ran Live Update again, and again says new version, must reboot. Change to a different browser and see if it updates after a reboot in that browser.The Security Technology and Response (STAR) is a worldwide team of security engineers; threat analysts and researchers.This team of people is the backbone of our security technology and responds instantly to threats and implement real time updates to your devices to thwart threats as they happen.Symantec’s Security Technology and Response team innovates and develops Norton’s security technologies that provide protection to your devices in five layers: file based (antivirus), network based (firewall), behavior (SONAR), reputation, and remediation.

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The version of ID Safe you downloaded fromthe portal has support for FF 24 only, so you need to update a few more patches i.e. You will not see the product version changing but instead you will see the Firefox add-on version getting updated on each reboot.It's a long explanation - but basically, with the ID Safe and Live Update in a Norton Prodcut (NIS/ N 360) it uses the program's User Interface and Live Update, while with the Stand Alone Live Update is a function of the browser - thus it can be updated via IE or Chrome and there have been cases where one wil not work for some reason - but the oter will.Once the update is accomplished - going back to the original browser will work fine. This post by Symantec employee albertcwang, may be of some help. Hi Scott R, Just received some additional information in regards to what is happening with the "reboot".As each technology learns different things about a process or a file, it will share what it learns with the other technologies.

Symantec’s Security Technology and Response organization is the division responsible for the innovation and development of Norton’s security technologies that provide protection in five layers: file based (antivirus), network based (firewall), behavior (SONAR), reputation, and remediation.

A partial fix has been released and the current toolbar Version 2015.5.6.76 has been released.



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