Sophos enterprise console not updating clients


NB on Windows 7 the blue shield may not be visible. Solid grey shield This icon is used by Sophos for OS X version 7 and means that on-access scanning is disabled so that Sophos will not automatically be checking for viruses when you open files on your computer. It indicates some sort of problem or action that you need to take. Outline black shield with cross in the centre On OS X systems running Sophos version 8 then if updating fails then you'll see a black shield with a cross in the middle of it. This is used only to notify you of major changes or updates to Sophos.



If you already have up to date antivirus software installed and protecting your computer then you don't need to install Sophos as well.Note that problems with a departmental or college computer should generally be referred to your local IT Support staff.If you are looking for information about the Flashback/Flashfake virus infection on Mac computers please see our Flashback page for removal tools and other information about protecting your machine and data.If you want to switch to using Sophos instead you should first uninstall the other product using the menu.

If you have uninstalled any other antivirus software and still have problems installing Sophos then you will need to send us some log files to help us figure out what has gone wrong.

If you can see the blue shield when you do this then everything is running normally.


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