When Telegraph Money spoke to one of Searchmate’s agents, we were told matchmakers would go to “great lengths” to find matches for singles, for example putting up posters in local sailing clubs (if the client listed sailing as a hobby), or even posting advertisements in newspapers. She said she sent several emails to Searchmate’s agents since November but did not hear back.In the meantime, she contacted the Citizens Advice Bureau, which provided some information on her consumer rights.The site explained that this was down to most of the gentlemen who were active within her area “going on hold”, meaning they could no longer be contacted.Searchmate offered to upgrade Aileen to its “Platinum” membership, a service via which customers are assigned their very own matchmaker who will proactively look for potential matches outside Searchmate’s client base.When the man complained to Elite Singles, it refunded him without a fuss, as it has a 14-day refund policy.When contacted by Telegraph Money, Elite Singles admitted that disappointment over the number of paying members was a “very common” complaint.Aileen was promised support from Searchmate’s highly experienced team of matchmakers, and a guaranteed minimum of 15 recommendations.Online dating scams: new tricks that fleece victims of an average '£9,589' But in November last year, Aileen felt a growing sense of disappointment as five months had passed and she had yet to meet any men.
This was because they were “registered” and not “paying” members.He said: “I wanted to get back on the dating scene but I felt fragile from the split.Most people on these dating websites are just looking for a bit of fun, but I find that all a bit seedy.In the two years between 20 alone, revenue dropped by £9m from £168m to £159m.
This is mainly because cheaper competitor sites and smartphone apps, such as Tinder, have boomed in popularity, explaining why some of the UK’s pricier dating services are suffering – and possibly going to greater lengths to keep singles signed up on their books, Another site at the higher end of the dating market is Elite Singles, which is designed for people with a certain level of education.
Last year, 7.1 million single Britons looked for a partner online, 800,000 more than in 2011, when, according to uk, there were 6.3 million.