Validating statements communication
You can say “It is understandable you feel that way because ….” and then tell them why you believe it is understandable. It can be very upsetting when something like that happens.Examples of validating someone are: • You feel you’ve been hurt and you’re angry. • Based on your values, no wonder you feel that way.An additional value of knowing how to best acknowledge and validate the feelings of others is in helping ourselves when we need the same type of support.
Constructive communication makes managers more effective at coaching and counseling by .
In response, many managers decide not to bother worrying about feelings, and just take a "hard-nosed" approach.
Validating statements communication comments